Search for: When autocomplete results are available use up and down arrows to review and enter to go to the desired page. Touch device users, explore by touch or with swipe gestures.

About
News
Contact
Kids Zone
My.UDigNY.org

DIYers
DIYers

Your DIY project starts here – for free!

If your Do-It-Yourself project involves digging, contacting UDig NY should be your first step.

Submit a Location Request
Professionals
Professionals
Safety & Training
Safety & Training
Events
Events
Resources
Resources
Get Involved
Get Involved

Search FAQs

Popular Search tickethow longemergencycoursehow

DIYer Resource

How can I cancel a Location Request?
How much is the UDig NY service?
Marking your work area in white
Private Utility Indicators
Understanding the Color Code (flags and paint)
What are Private Utilities?
What is UDig NY?

Exactix

Complete Your Location Request
Complete Your Location Request (Training Role)
Contact Information
Design Ticket Dates
Design Tickets (Excavator)
Design Training (Excavator)
Field Contact
Find Ticket/View Utility Responses Without Account
Home Button
Job ID
Mapping – Between Intersections
Mapping – Intersections
Mapping – Street Address
Regular Ticket Dates
Single Address (Excavator)
Single Address (Homeowner)
Three-Dot Menu
Tickets Role (Excavator)
Training Role (Excavator)
Utilize Excavator Profile
View Company Tickets (Excavator)
View Office Tickets (Excavator)
Exactix - Account/Login
Exactix - Members
Exactix - Mobile
Exactix - Navigation (Menus and Dashboards)

General Inquiries

How can I cancel a Location Request?
How much is the UDig NY service?
How much work can I put on one location request?
Why is there paint/flags on my property?

Membership

About Automated Positive Response (APR)
Automated Call Outs for Increased Safety
Becoming a Member of UDig NY
Billing Structure
Daily Audits
Destinations
Making Changes to your Member Information
Manual Voice Calls
Membership Responsibilities
System Holidays
Types of Membership

Professional Resource

About Automated Positive Response (APR)
Cannot Verify Location of a Marked Utility
Delayed Location Requests
Documents on the Job Site
Extent of Excavation
How can I cancel a Location Request?
How much work can I put on one location request?
Marking your work area in white
Non-Response from Utility(ies)
Private Utility Indicators
Uncovered a Non-Marked Utility
Uncovered Utilities Do Not Match Site Marks
Understanding the Color Code (flags and paint)
What are Private Utilities?

Safety & Training

Extent of Excavation
Coursettra

Home
Docs
Exactix
Utilize Excavator Profile

Utilize Excavator Profile

Utilize Excavator Profile gives users a more in-depth look at this field.

Video Tutorial:

Share This Article :

Updated on March 7, 2022

Safe digging starts here.

About
Contact
Contests

Home
Professionals
DIYers/Homeowners
Resources
Support UDig

©2023 UDIG NY, Inc. All rights reserved.

Email Terms of Use
Privacy Statement
Service Disclaimer