A destination is a combination of two things:
- A method for sending location requests
- A place to which location requests are sent
Essentially, a destination is a method of sending information to a specific device. A Service Area can send all of their location requests to a single destination, and a Service Area can use Delivery Rules to send various location request types to other destinations based on time of day, day of week, their business hours, or holiday status.
Service Areas typically have a primary destination to which all notifications are sent. The following delivery methods are currently available for it:
- E-mail. This is the most common, but is not recommended for life safety (Emergency Location Request types) due to spam blocking, and delivery is not supervised.
- SOAP/XML. This method requires programming skill from your organization or vendor.
As mentioned above, a Service Area can have additional notification rules that use E-mail or SOAP/XML. These additional rules can use a Telephone Voice Notification as a delivery method. Voice Notifications are typically used outside of a Service Area’s office hours for life-safety/property/vital utility notifications.
Participating Members are allowed any combination of Service Areas and destinations in their membership.
Exempt Participating Members will not be billed for the basic services provided by UDig NY, which consist of one free service area and one free delivery of any location request for that service area. The destination of this delivery can change throughout the day, but multiple deliveries (copies) of a given location request are billable. Basic service does not include voice notification (a human physically dispatching the stakeout via telephone call), Late Notice tickets, or Unmarked Now Due tickets. Any additional options are billed at a normal membership rate.
For more information or assistance, contact the UDig NY Member Services team through the service desk.