If you followed the appropriate steps to reset your Exactix account password and have not received the email with the code to finalize your reset, please follow the steps below. Should you need further assistance, click on the Service Desk button to contact the Help Desk at UDig NY.
STEP 1: Check your spam or trash for an email from [email protected] titled Exactix Verification Code
STEP 2: Check with your Information Technology (IT) Department, or provider, to make sure that the email address [email protected] has been whitelisted and the email has not been blocked by your company
