This form is for general inquiries and cannot be used to submit or respond to a location request/ticket.
To place a location request for an upcoming excavation/dig in Upstate New York, please use Exactix or call 811. To place a Location Request in the New York City/Long Island area, please call 1-800-272-4480.
To cancel a location request, please use the Cancel Location Request form.
For information on Exactix, to submit a question about Exactix, or request access to Exactix, please visit My.UDigNY.org and click on Exactix Support for Excavators or Exactix Support for Member Utilities. These options will grant you access to fill out support requests based on your specific Exactix needs so that you may be assisted in an efficient and effective manner.
If you are a homeowner looking for information about site markings/flags, please visit our site markings page.
To contact the UDig NY administration line, please call 315-437-7394.
For all other inquiries, please fill out the contact form on this page.