A collection of help desk articles regarding UDig NY's  location request submission software - Exactix. Exactix is UDig NY's one-call platform for ticket management and location request submission. The software offers a rich mix of features and security that make it the most optimal one-call platform in the country. With easy mapping features, type-ahead fields, customization to manage work, and access to real-time utility response information, Exactix makes the location request process simpler for the Excavator, the Member Utility, and the One-Call Center