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DIYer Resource

DIYer Resource

  • How can I cancel a Location Request?
  • How much is the UDig NY service?
  • Marking your work area in white
  • Private Utility Indicators
  • Understanding the Color Code (flags and paint)
  • What are Private Utilities?
  • What is UDig NY?
Exactix

Exactix

  • Complete Your Location Request
  • Complete Your Location Request (Training Role)
  • Contact Information
  • Design Ticket Dates
  • Design Tickets (Excavator)
  • Design Training (Excavator)
  • Field Contact
  • Find Ticket/View Utility Responses Without Account
  • Home Button
  • Job ID
  • Mapping – Between Intersections
  • Mapping – Intersections
  • Mapping – Street Address
  • Regular Ticket Dates
  • Single Address (Excavator)
  • Single Address (Homeowner)
  • Three-Dot Menu
  • Tickets Role (Excavator)
  • Training Role (Excavator)
  • Utilize Excavator Profile
  • View Company Tickets (Excavator)
  • View Office Tickets (Excavator)
Exactix - Account/Login
  • Did Not Receive Code For Password Reset
  • Did Not Receive Email Invitation for My Exactix Account
  • Finalizing Registration as a Homeowner
  • Finalizing Registration as an Excavator
  • Forgot Your Password
  • Forgot Your Username
  • Register for Account
Exactix - Members
  • Adding additional destinations
  • Destinations
  • Respond to Location Request in Exactix
  • System Holidays
  • Extactix - Member Roles and Permissions
    • Emergency Positive Response Role
    • Member User Actions
Exactix - Mobile
  • Logging Into Exactix Mobile
  • Settings Button
  • The Tickets Screen
  • Ticket Filter
  • Tickets Button
  • Viewing Location Requests
  • What is Exactix Mobile?
Exactix - Navigation (Menus and Dashboards)
  • How to use your dashbord
  • Secondary Ticket Menu
  • Three-Dot Menu
  • Tickets Near Me
General Inquiries

General Inquiries

  • How can I cancel a Location Request?
  • How much is the UDig NY service?
  • How much work can I put on one location request?
  • Why is there paint/flags on my property?
Membership

Membership

  • About Automated Positive Response (APR)
  • Automated Call Outs for Increased Safety
  • Becoming a Member of UDig NY
  • Billing Structure
  • Daily Audits
  • Destinations
  • Making Changes to your Member Information
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  • Membership Responsibilities
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Professional Resource

Professional Resource

  • About Automated Positive Response (APR)
  • Cannot Verify Location of a Marked Utility
  • Delayed Location Requests
  • Documents on the Job Site
  • Extent of Excavation
  • How can I cancel a Location Request?
  • How much work can I put on one location request?
  • Marking your work area in white
  • Non-Response from Utility(ies)
  • Private Utility Indicators
  • Uncovered a Non-Marked Utility
  • Uncovered Utilities Do Not Match Site Marks
  • Understanding the Color Code (flags and paint)
  • What are Private Utilities?
Safety & Training

Safety & Training

  • Extent of Excavation
Coursettra
  • Creating a Coursettra Account
  • Finding the Certified Excavator Program in Coursettra
  • Finding your Certification
  • Registering for an Online Renewal Class
  • Home
  • Docs
  • Safety & Training

Safety & Training

  • Extent of Excavation
Coursettra
  • Creating a Coursettra Account
  • Finding the Certified Excavator Program in Coursettra
  • Finding your Certification
  • Registering for an Online Renewal Class

Safe digging starts here.

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